Privacy Policy

Last updated: September 18, 2026

Shahzaib Fabric operates this online store and website, including its content, products, features, tools, and services (collectively, the “Services”). Our store is powered by Shopify, which provides the technology used to operate our online store.

This Privacy Policy explains how Shahzaib Fabric collects, uses, stores, and shares personal information when you visit our website, place an order, use our Services, or communicate with us.

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When you use our Services, we may collect information that is necessary to operate our store and fulfill your requests.

Contact and Order Information

This may include:

• Full name

• Phone number

• Email address

• Billing address

• Shipping/delivery address

• Order details

• Products purchased or viewed

• Return, exchange, or cancellation information

• Information you provide when contacting customer support

Payment Information

Depending on the payment method you choose, payment information may be processed by Shopify or the applicable payment provider.

For Cash on Delivery (COD) orders, we may collect your name, phone number, and delivery address to confirm and fulfill your order.

We do not need to store your complete payment card details when those details are processed directly by a third-party payment provider.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Products viewed

• Referring website

• Website interaction information

• Other technical information required to operate and secure our website

2. How We Collect Your Information

We may collect information:

• Directly from you, when you place an order, contact us, subscribe to communications, or otherwise provide information.

• Automatically, when you browse or interact with our website through cookies and similar technologies.

• Through service providers, such as Shopify, payment providers, delivery companies, analytics providers, and advertising platforms.

• Through third-party platforms, when you choose to communicate with us through services such as WhatsApp, Facebook, Instagram, or other platforms.

3. How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill your orders

• Confirm COD orders

• Arrange delivery and shipping

• Process payments

• Handle returns, exchanges, refunds, and cancellations

• Provide customer support

• Respond to your messages and inquiries

• Communicate with you about your orders

• Improve our products, website, and shopping experience

• Maintain website security

• Detect and prevent fraud, abuse, or unauthorized activity

• Analyze website traffic and customer interactions

• Measure advertising and marketing performance

• Send promotional communications where permitted

• Comply with applicable legal requirements

4. Marketing and Advertising

We may use advertising and analytics services, including Meta (Facebook and Instagram) and TikTok, to measure advertising performance, understand how visitors interact with our website, and display advertisements that may be relevant to visitors.

These services may use cookies, pixels, and similar technologies to collect information about website visits and interactions.

Depending on your device, browser, location, and applicable laws, you may be able to control certain advertising and tracking preferences through your browser, device, or the relevant advertising platform.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember shopping-cart and website preferences

• Understand how visitors use our website

• Improve website performance

• Analyze website traffic

• Measure advertising campaigns

• Help provide relevant advertisements

You can control cookies through your browser settings. Disabling certain cookies may affect some features of our website.

6. WhatsApp and Other Communications

If you contact Shahzaib Fabric through WhatsApp, Facebook, Instagram, email, phone, or another communication channel, we may collect the information you voluntarily provide.

This may include your:

• Name

• Phone number

• Messages

• Order information

• Product inquiries

• Delivery information

• Other information you choose to provide

We use this information to respond to your questions, provide customer support, and assist with orders.

Third-party communication platforms have their own privacy policies and terms, which may also apply to your use of those services.

7. How We Share Personal Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers and third parties when required to operate our business, including:

• Shopify, which hosts and powers our online store

• Payment processors and payment service providers

• Courier and delivery companies

• Technology and hosting providers

• Analytics providers

• Advertising and marketing platforms

• Customer support and communication providers

• Professional or business service providers

We may also disclose information when required by law, legal process, government authorities, or when reasonably necessary to protect our business, customers, website, or legal rights.

8. Shopify

Our online store is powered by Shopify. Shopify may collect and process information about your use of our store in order to provide and improve its services.

Information submitted through our website may be processed by Shopify and other service providers that support our store.

For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

9. Third-Party Websites and Services

Our website may contain links or integrations to third-party websites, applications, social media platforms, or other services.

We are not responsible for the privacy practices or security of third-party websites and services that we do not control.

We recommend reviewing the privacy policies of those third parties before providing them with personal information.

10. Children's Privacy

Our Services are not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us using the contact information below so that we can review the matter and take appropriate action.

11. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders

• Provide customer support

• Process returns, exchanges, and refunds

• Maintain business and transaction records

• Comply with applicable legal, accounting, and regulatory requirements

• Resolve disputes

• Prevent fraud and misuse

• Enforce our agreements and policies

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.

13. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include:

• Requesting access to personal information we hold about you

• Requesting correction of inaccurate information

• Requesting deletion of certain information

• Requesting information about how your personal information is used

• Opting out of certain marketing communications

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

14. Marketing Communications

If you receive promotional emails or other marketing communications from Shahzaib Fabric, you may unsubscribe by following the instructions included in the communication.

Even if you opt out of marketing communications, we may still contact you regarding orders, deliveries, returns, refunds, customer service, or other necessary transactional matters.

15. International Processing

Because we use Shopify and other third-party service providers, your personal information may be processed, stored, or transferred outside Pakistan.

These service providers may operate in different countries. Where applicable, information may be processed in accordance with their privacy policies and applicable legal requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your personal information is handled, you can contact us:

Shahzaib Fabric

Phone / WhatsApp: +92 305 7426191

Email: shahzaibfabricstore@gmail.com

Address: Clock Tower, Faisalabad 3800, Pakistan